Remember, social media marketing is more about engagement than sales! Which brings me to my next point. only of social media posts should be branding. STEPLISTEN AND PARTICIPATE You started the conversation, now is your chance to continue the conversation. You can do this in a number of ways Read and respond to comments on your posts. This is a great way to see what people are saying about your content. Are they writing inspirational messages? ask questions? Negative response? Every comment deserves a response, and even a simple “thanks for comment” can go a long way. Reply to all direct messages. Followers send direct messages because they want a response. Ignoring these messages can irritate your followers and cause you to lose their customers. Sending a thoughtful reply shows that you are interested in what they have to say.
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Reply to comments or posts posted on your account. People are posting these to get your USA Mobile Number List attention and to tell others about their experience at your company. Responses show that you care and keep people engaged. Reply to any post that tags your business or uses your brand as a hashtag. It’s exciting when a brand engages with you on your own content! If someone posts about your product and you respond, you’ll instantly earn bonus points based on what that person thinks about your brand. They’ll love to see that you’re listening, and maybe even post more about you in the future, which is great for brand awareness. Many companies forget this step in their social media marketing plans these days.
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In fact, only about of messages sent to brands get a reply each day. No one likes to BT Leads be ignored, so if you want to build positive relationships, this is a great opportunity. Another benefit of being involved in social media is improving your company’s customer service. In fact, Twitter has become one of the leading platforms for providing timely customer service. Some organizations have dedicated Twitter handles just for support requests. This is a great way to show customers that you have made a special effort to listen and help them.
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