The sales funnel | BT Leads

Thanks to the API, WhatsApp Business has become a very effective marketing and sales tool, and its infallible feature is segmentation. This platform allows you to tag contacts according to their characteristics, depending on the phase of the purchasing process they are in or according to the criteria that you decide is useful for your campaign. With segmented customers, you can create mailing lists and send promotional messages based on their interest. In short, you have a WhatsApp sales funnel at your disposal. You just have to adjust your message by lists. Treat new contacts and previous clients differently .

Top of the sales funnel

Let’s see how to approach each of these potential buyers through New Zealand Phone Number Data WhatsApp Business depending on the stage they are at in their purchasing process. Inform the customer When dealing with cold contacts through WhatsApp Business, it’s crucial to remember that even though they may be familiar with your company, they may still have questions about whether your products or services meet their specific needs. At this key stage, it is essential to adopt a proactive attitude. It is important to ask questions to better understand their wishes and concerns, assuring them that they are heard and that you understand their problems. This is vital to foster a relationship of trust and advance sales through WhatsApp Business.

Avoid using technical jargon

Whether you use WhatsApp Business templates or write Australia Phone Number List personalized messages, it’s essential to maintain direct and personal communication. If necessary, use metaphors to simplify complex concepts. Remember, communication through WhatsApp Business is, in essence, a conversation between two people. Replying to multiple messages can be challenging, but WhatsApp Business offers solutions to manage it. One of them is the automation of responses, which not only saves time, but also ensures a quick and efficient response, a crucial factor in the customer experience. For situations where you are not available to respond immediately, automated messages offer a practical solution, providing an immediate response and keeping the customer informed.