To thank readers for their positive comments, you can republish their posts or stories. Also, reading private messages on social networks sometimes users ask questions in this way. It pays to ignore this message, a person who is unhappy with your indifference will openly express his anger. Reviews on the marketplace The marketplace is a separate world where buyers can post reviews if they have purchased a product. Moreover, here you can also score the product according to the star rating, which directly affects the rating of the store. Which platform to choose to sell on Read our article How to Sell in the Marketplace What to do on which platform to choose and where to start. It is necessary to understand the reasons why buyers write negatives and eliminate them as soon as possible.
For example, if a shipment arrives later than specified, you need to find out Oman Phone Number List why this happened and continue to prevent it from happening. Buyers should publicly apologize, i.e. respond to reviews. Here’s an example of a negative review on the marketplace and a strong response from the seller Here’s an example of a negative review on the marketplace In this case, the seller didn’t say no or stay silent. He recognized the problem and promised to fix it. This seems honest and bold, so such a response not only calms the conflict, but also increases customer confidence in the brand.
Attract relevant affiliates
React to Negative Reviews on Forums and Directories On directories and BT Leads forums, you can see negative reviews about the company. This is how people express their displeasure. Often, to be more convincing, they supplement the review with photos or receipts. But brands don’t always respond to negative reviews, and potential buyers see that too. An example of negative reviews for one of the sites. An example of negative reviews for one of the sites. Apparently, the manufacturer didn’t see the need to respond to this comment.