How WhatsApp Conversation Pricing

February 18, 2024

Here’s the thing: whatsapp platform pricing will depend on the template category. Basically, when you send a template message. A new conversation is started in that category and the corresponding charge is incurred. Let’s see how it works. Scenario #1 if you are already in an open utility conversation with a customer and you send a marketing template message, a new, separate marketing conversation will start and you will be charged for it. Scenario #2 there will be no charge for submitting multiple templates of the same category during an open conversation. So, in an open utility conversation, you can send multiple utility templates at no additional charge. Scenario #3 to start a service conversation, companies must respond to a user message within 24 hours with a free-form message.

Creating a new conversation for utility purposes

If a business sends a template message. A new Kuwait WhatsApp Number Data  conversation will be created based on the template category. Scenario #4 consider this: a marketing conversation began when you sent a marketing message. A utility message was then sent that same day.  This means there will be separate charges for marketing and utility conversations. Scenario #5 let’s say a template message was sent that contained utility and marketing content. If a template message has marketing content. it is considered a marketing message. As a result, a marketing conversation will be charged. Check out our blog on using templates for automated messages if you’re interested in learning more. Now, let’s see how pricing works for these new categories.

 

This approach allows for accurate billing

Whatsapp conversation price rate the cost of Brazil WhatsApp Number List conversations on whatsapp depends on the client’s country, a vital detail for businesses using this platform. This variation in pricing reflects how charges are tailored by geographic location. Thus, conversations initiated by companies and service conversations have different rates. Tailored to each company. It is important for companies to understand how these differentiated. Charges can affect their communication strategy and budget. For example, a service conversation. Initiated by a customer, may have a different cost compared to a marketing or authentication conversation initiated by the business. These variations reflect the need to adapt communication strategies to different markets and regions.

 

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